COO
Yolanda K. Churchwell
Yolanda K. Churchwell serves as Chief Operating Officer of Encore Elite Experiences (EEE), where she leads the company's operational strategy, systems development, and organizational infrastructure. Working alongside executive leadership, she is responsible for strengthening internal operations, streamlining business processes, and building the operational foundation that supports sustainable growth while delivering exceptional client experiences.
A licensed Certified Public Accountant (CPA) and strategic operations executive, Yolanda brings more than two decades of leadership experience spanning finance, operations, project management, organizational development, and business strategy. Throughout her career, she has helped organizations improve efficiency, strengthen operational performance, and implement scalable systems that position businesses for long-term success.
In addition to her role at Encore Elite Experiences, Yolanda is the Founder and CEO of The Business Assistance Group, where she partners with CEOs and executive teams to strengthen operations, optimize business performance, and create the systems and structure needed to support growth. Recognized for her ability to bridge strategy and execution, she helps organizations transform vision into measurable results through intentional systems, operational excellence, and executive leadership.
At Encore Elite Experiences, Yolanda focuses on building the operational excellence that supports the company's commitment to delivering world-class concierge, hospitality, and entertainment experiences. By aligning people, processes, and technology, she helps position the organization for scalable growth while ensuring every client interaction reflects the high standard of service that defines the Encore Elite brand.
Yolanda is also the author of The Streamlined CEO, where she shares practical strategies for helping business owners build stronger, more scalable organizations. She believes exceptional client experiences are built on exceptional operations and is passionate about creating the systems, structure, and leadership that allow Encore Elite Experiences to deliver excellence at every level.
COO
Yolanda K. Churchwell
Yolanda K. Churchwell serves as Chief Operating Officer of Encore Elite Experiences (EEE), where she leads the company's operational strategy, systems development, and organizational infrastructure. Working alongside executive leadership, she is responsible for strengthening internal operations, streamlining business processes, and building the operational foundation that supports sustainable growth while delivering exceptional client experiences.
A licensed Certified Public Accountant (CPA) and strategic operations executive, Yolanda brings more than two decades of leadership experience spanning finance, operations, project management, organizational development, and business strategy. Throughout her career, she has helped organizations improve efficiency, strengthen operational performance, and implement scalable systems that position businesses for long-term success.
In addition to her role at Encore Elite Experiences, Yolanda is the Founder and CEO of The Business Assistance Group, where she partners with CEOs and executive teams to strengthen operations, optimize business performance, and create the systems and structure needed to support growth. Recognized for her ability to bridge strategy and execution, she helps organizations transform vision into measurable results through intentional systems, operational excellence, and executive leadership.
At Encore Elite Experiences, Yolanda focuses on building the operational excellence that supports the company's commitment to delivering world-class concierge, hospitality, and entertainment experiences. By aligning people, processes, and technology, she helps position the organization for scalable growth while ensuring every client interaction reflects the high standard of service that defines the Encore Elite brand.
Yolanda is also the author of The Streamlined CEO, where she shares practical strategies for helping business owners build stronger, more scalable organizations. She believes exceptional client experiences are built on exceptional operations and is passionate about creating the systems, structure, and leadership that allow Encore Elite Experiences to deliver excellence at every level.